JOB DETAILS

• Work type: Full-Time

• Location: Riyadh

OVERVIEW

Are you ready to lead the delivery of seamless, guest-first digital experiences in a fast-paced aviation environment?

This role offers the opportunity to deliver modern self-service journeys, from check-in and disruption management to refund flows and payment confirmations.

Shape the future of travel by delivering intuitive digital solutions that empower our guests at every step of their journey.

RESPONSIBILITIES

• Take charge of core digital servicing and booking features that redefine how travelers interact with Riyadh Air across web, mobile, and chatbot platforms.

• Work across agile squads to execute sprint deliverables in line with roadmap priorities.

• Drive transformation through structured release cycles and operational handovers.

• Collaborate closely with product, UX, engineering, and operations teams to ensure each digital interaction meets performance standards and enhances guest satisfaction.

• Proactively monitor, issue resolution, and continuous optimisation will be central to your success.

REQUIREMENTS

• Degree qualified with a minimum of 7 years of experience in digital product delivery, coming from an airline or aviation environment.

• Proven expertise in Agile methodologies, including sprint planning, backlog management, and cross-squad coordination.

• Hands-on experience with API integrations, especially in booking, payment, and servicing systems.